Sainsbury’s Customer Service

10/03/2017 | By Berty Jones | Filed in: Shopping.
Contacting Sainsburys Customer Service:
0800 636262

Sainsbury’s Head Office
Sainsbury’s Store Support Centre
33 Holborn,

Sainsbury's Head Office

Sainsburys Customer Service

Sainsbury’s is UK’s second largest supermarket chain with more than 16% retail market share. Having started as a simple shop in London, its brand had grown to be UK’s largest grocery retailer by 1992. Today, the Sainsbury’s brand now has the Supermarkets (which include convenience stores), Bank, and Argos.

Our main commitment is first of all to our clients; it has been at the heart of all our operations since 1869! Today, we ensure that we make life more interesting and easier for all our clients by offering professional services and quality products at affordable prices. Whatever you want, from clothing, food items, home ware and professional financial services, we got you covered. With our Home Retail Group, which owns Habitat and Argos, we are now UK’s leading multi-channel, multi-product retailers.

Sainsbury’s In-Store Services

We offer a range of in-store services and products where you can pick out what and how much you want. In addition to the top quality products, we will serve you with the utmost professionalism and gently guide you through what we have in stock as well as inform you of any current discounts. Our in-store services include the following;

  • The fish counter
  • The meat counter
  • The Cheese and deli counter
  • Food to go counter
  • The Sainsbury’s Café
  • The Pharmacy
  • Party platters

Our staff at each counter will tell you all you need to know about the products they are in charge of. We stock only the freshest, organic items, which is why ours is a trusted brand. For any enquiries, call Sainsburys Customer Service on 0800 636262.

Sainsbury’s Customer Service

Shopping Online

If you are looking for an easy, fast, convenient yet safe way to shop, you can always do it online. Simply go to our website and select the items you need. You will be prompted to specify the address, date and time of your preferred delivery after which you will be directed to a safe payment platform.

Our delivery packages are made to suit the products you purchase and your preferred convenient drop off time and place. We do run offers too, which you can make good use of to save a buck. For starters, all orders over 100 come with free delivery. If you buy groceries and other perishables, you can have them delivered within an hour of purchase.

You can save on deliveries through a delivery pass. We guarantee a voucher for the difference if you do not get quids in. in addition to that, you can benefit from loads of extra treats. The delivery pass can be anytime; midweek, 12 weeks, 6 months and 1 year depending on your preference and you get to enjoy free delivery per day for shopping of not less than 40.

Sainsbury’s Business Direct

When you are looking for the perfect way to motivate staff, say thank you, increase sales, fundraise or appeal to new customers, our Business Direct Gift card will do the trick. We will get you a tailored business or personal solution as per your preferences. The Gift Card comes with countless advantages, top on the list being the following.

  • Access to thousands of different items from food, fashion, homeware, electronics, books and gardening supplies
  • There are more than 1300 stores throughout the UK
  • The order process is brief and easy
  • Access to corporate discounts
  • The cards can be managed and loaded online

There are several ways that Sainsburys Business Direct can be used to boost your business, drive loyalty and motivate employees. Our signature services include the following.

  • Business gifts tailored for your customers to reward loyalty, jobs well done or to simply motivate your team
  • Employee motivation services when you need to encourage your team to hit their targets or meet set goals, reduce absenteeism and boost retention
  • Promotions and incentives to help strengthen your marketing campaign with a trusted and recognised brand.
  • Member benefits are accorded to all who do their shopping at Sainsbury’s. You can get new members aligned with your group so that you can all make savings on your daily shopping
  • The public sector can now benefit from a cash-free purchasing solution through Procurement Cards and Food Tokens among other products.

Sainsbury’s Business Direct has a range of offers that can get you hefty savings on your daily shopping. These offers are suited for every business; you cannot afford not to have them. These discount products include the following.

  • Gift cards

  • Gift vouchers

  • Food tokens

Gift cards give the customer or employee the freedom to choose from the thousands of products that Sainsbury’s stocks. There are 9 of them to choose from. Gift vouchers are for those times you need to give your team’s morale a quick boost. Food tokens are popular with housing associations and local authorities. The tokens are just like gift vouchers with a few restrictions. You can call the Sainsburys Customer Service on 0800 636262 to get started on any of these offers.

With all these cards, how do you manage them? Glad you asked. You simply need to go online to get everything in order. You need to register your card by creating an online account. Once you activate your account, you can perform any of the following activities.

  • View transaction history
  • Place a balance enquiry
  • Block the card if it has been stolen or is lost
  • Sainsbury’s gift and nectar card details.

The best thing about an online account is that you can check on it at your own convenience; you are not restricted by store’s closing hours or going through the rigorous process of proving your identity whenever you place a call about a stolen or lost card. If you do have any concerns about any of the above procedures or your account, feel free to call Sainsburys Customer Service on 0800 636262.

If you want a wide selection of high-quality products, professional and friendly services as well as affordable prices and unbelievable discounts on reputable brands, Sainsbury’s is your store. You will find a store in your locality. And if you like the convenience of online shopping, we got you covered too. We do deliveries matching your convenience so you can rest assured you are in good hands.

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