Groupon Customer Service

10/03/2017 | By Berty Jones | Filed in: Shopping.


Contacting Groupon Customer Service:
 0843 455 0055

Groupon Head Office
Groupon Inc Seal House,
1 Swan Ln,

Groupon Head Office

Groupon Customer Service

Are you one of those shoppers who would appreciate regular good deals? Welcome to Groupon, the e-commerce marketplace that connects millions of buyers with local merchants by giving daily deals. Every day, the site broadcasts electronic coupons for merchants in your city, with recommendations of the discounts (up to 60%) being offered.

Groupon is free; all you need is to be a subscriber. Each day you’ll receive an email describing the deal of the day in your area. If you like the deal being offered, you can purchase the coupon from Groupon via PayPal or credit card, print it and take it to the recommended merchant to redeem it. If you need any assistance, you can call Groupon Customer Service on 0843 455 0055.

Groupon Customer Services discount codesThe Groupon Idea

We give shoppers a chance to access the best that a city has to offer; a myriad of products and services. Local businesses benefit from this model by gaining and retaining customers. The business model is customised to each business, and you get access to scalable marketing services and tools to profitably grow their ventures. Here are some of the products and services you can get discounts on whenever you use Groupon.

  • Spas and salons
  • Travel and sightseeing
  • Live events
  • Health and fitness
  • Food and drinks
  • Home services and products
  • Photography
  • Automotive
  • Hotels
  • Gifts and other personalised items
  • Electronics and electrical appliances
  • Beauty and health products

The discounts you get can run from 5% to 60% of the normal rates depending on a variety of factors. If you are on the subscriber’s list, you will be notified of these discounts as soon as they are offered. Additionally, you get to know when, where and what companies are offering these discounts. If you are having any issues with the services you receive, or with the coupon you get, you can always call the Groupon Customer Service number 0843 455 0055.

Groupon Marketing Solutions

We offer a range of marketing solutions to local businesses to ensure that they maximise on their returns. These solutions include:

  • Local deals
  • Groupon Live
  • Beauty Now
  • Groupon Pages
  • In-store pickups
  • Groupon to go

Each of these services is scalable and customised to fit each business’ goals and objectives. We ensure that we keep the local businesses profitable. Profitable businesses keep their employees happy and customers loyal, which means more business to everyone.

What We Thrive On

Our main purpose is to get clients the best deals in town while growing the local businesses as well. Like every other set goal, there are some ground rules that ensure we are forging ahead on the right path. Some of those values that put us in check to ensure we deliver stellar services are as follows.

  • Our Customers Are King

Yes, we are always looking for more ways to meet and exceed your expectations and needs when you are looking for amazing experiences and great value. Our merchants are well catered for as they benefit from our marketing tools and grow their business through traffic created by Groupon. These two are seamlessly connected and form the core of your business.

  • Great Players Make Great Teams

We are a home for problem solvers, creative, innovators, all whose passion and experience in their fields transforms whatever they get into what our customers want and need. We are nothing without our customers, and even worse without the great people who make our customers happy. This is why we ensure our work environment is fun and conducive to ultimate productivity.

  • Mediocrity Intolerance

We relentlessly pursue excellence and have formed the habit of continually raising our own bar to stay at the forefront of top class local commerce. We are continually testing and improving our online services accessibility, inventory, and shopping through any device. You get what you want, anywhere, anytime.

  • Built To Last Long

Instant gratification seems like the in thing today – and so many people don’t seem to realise that the benefits go away just as swiftly. Therefore, ours is a labour of love to ensure that you get the best gains that will not hurt either party (customers and local businesses) in the long run. In this regard, we have sealed our commitment with our investment in latest technologies and talent.

  • Life Is More Fun Than You Think

We like to make life fun; it is never that serious you know. We aim at providing you with an escape from you daily hustles and liven things up by infusing some unpredictability, excitement and newness in the shopping experiences we offer you.

Groupon Customer ServiceTips for Using Groupon

Be sure to subscribe on the official Groupon website to get updates on deals of the day in your city. Once you get the coupon, you will have to redeem it in your city within the stipulated time. In most cases, people are able to redeem their discounts. You can call Groupon Customer Service on 0843 455 0055 if you need any assistance.

Handling Expired Coupons

There may be times when your coupon will expire before you redeem it. Sometimes you will find that it is no longer valid when you need it the most. Well, if you ever find yourself in such a situation, it is important to keep this in mind. The coupon’s promotional value is lost at expiry, but the full value of the item still remains (up to 5 years). This means that you can redeem your expired coupon; you will only forfeit the discounts once associated with it.  Here are some ideas on how to make the best of an expired coupon.

  • Reselling in the secondary market for expired coupons (and those on the verge of expiration)
  • Swapping a coupon in the good old barter system
  • Contacting the business where the deal was offered; you might get lucky and get your discount
  • Groupon intervention on your behalf

An expired Groupon deal should not always translate into a loss. Therefore, if your coupon expires, you are at liberty to find creative ways to still benefit from it. You only need to know which phone calls to make and which websites to visit and you are good to go. Some businesses will allow you to exchange the coupon for a minimum of its value while other merchants will allow you to enjoy the full benefits of the promotional value even if it is way past the expiry date.

Do you have any queries or comments you’d like to make? If you get stuck in any of the processes from signing up to redeeming coupons, talk to Groupon Customer Service number on 0843 455 0055.

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